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Shipping Policy


Rates within the Continental USA


We use UPS for shipments within the continental U.S. and air parcel post for Alaska, Hawaii, Puerto Rico and Canada. Other shipments and International orders will use the appropriate delivery method and be priced accordingly. All orders are shipped directly to your street address. If you want your order sent to a Post Office box, then USPS will be used instead of UPS. Allow up to 2 weeks for delivery unless otherwise noted. Orders are subject to shipping/postage and handling charges as follows (note, some items may have per-unit shipping charges):

Order Amount $0 - 25.00 $25.01 - 50.00 $50.01 - 75.00 $75.01 - 100.00 $100.01 - 150.00 $150.01 - $200 $200.01 and above
UPS Ground
$5 $8 $10 $11 $12 $15
FREE SHIPPING
UPS 3 Day Select $20 $27 $34 $41 $48 $55 $62
UPS 2nd Day Air $25 $33 $41 $49 $57 $65 $73
UPS Next Day Air $35 $45 $55 $65 $75 $85 $95


These rates do not apply to shipments to AK, HI, PR or CANADA. Separate rates from these destinations will be determined and customers will be notified.

The COOP will attempt to send all items in a single package. However, some items are drop shipped from the manufacturer.

International Shipments and Special Delivery


All International Shipments are shipped by air parcel post unless otherwise directed. The cost of international shipping will be calculated at checkout based on the destination.

Tracking your Shipping


You will receive by email a tracking number. You may also log in and access your account, where you can view past and present orders, and view your tracking information.

If you have additional questions,please send an email or call our toll free phone number 1-800-368-1882 within the continental U.S.

Security Policy


While The COOP cannot guarantee the security of your internet transactions, we have designed the online order process so that it takes place in an environment of high security. All ordering information is protected by communicating through Secure Sockets Layer (SSL), the standard in internet security. If any unauthorized use of your credit card occurs, simply notify your credit card company in accordance with its reporting rules and procedures. The COOP will not be held responsible for fraudulent credit card use. If you don't find your concerns addressed here, feel free to contact us by e-mail or phone 1-800-368-1882 within the continental U.S.








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